Inspect the unit
Confirm that the collar, tracker holder and supplied tracker components match your order. Check for damage before use.
TRACE™ SETUP
Ready in a few considered steps.
This guide is intentionally general. Follow the instructions supplied with your exact tracker unit whenever they differ.
Prepare the tracker
Install or activate the battery according to the hardware instructions included with your production unit.
Pair securely
Use the manufacturer’s verified pairing process. If your unit supports Apple Find My, complete setup from a compatible Apple device.
Attach and fit
Seat the tracker fully inside its holder. Adjust the collar so it is secure and comfortable, then inspect the closure.
Test before use
Confirm that the tracker appears as expected and test its location function before relying on it outdoors.
Need assistance?
Keep your order number and product photos ready so our support team can help efficiently.
Contact support →Important: TRACE™ is a location-awareness accessory. It does not replace responsible supervision, secure identification tags or veterinary advice.